Frequency Asked Questions

Are all shoes authentic? 
All shoes are guaranteed to be 100% authentic. We do not sell, accept, or otherwise deal with fakes or factory variants. Buy with confidence as all shoes offered for sale are thoroughly inspected by our knowledgeable staff for condition and authenticity.

Do you buy shoes?
We do buy your new and used sneakers.  If you are interested in selling us your shoes, please send a list of your sneakers with your price expectation to our main email, and we will get back to you promptly

Are all shoes wearable?
Shoes over 7 years old are not guaranteed suitable for wear. Wear at your own risk. 

Do I have to pay sales tax? 
Only Canadian residents are required to pay sales tax. 

What is your return policy? 
All sales are FINAL. No Refunds, no exchanges unless wrong item was sent on our part.

Do you ship international? 
We currently ship to most major countries. We are not responsible for custom or duty fees.  If you have any questions about shipping to your country, please email us ahead of time.

Do I get a tracking number? 
The email address you used via Pay Pal will automatically get sent a tracking number after your product has been processed for mailing.